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Contact: info@inkedmemory.io | +2348137918903
At Inked Memory, we’re committed to delivering your order quickly, safely, and reliably. Below is everything you need to know about our shipping process.
1. Order Processing Time
- All orders are processed within 1–3 business days after payment is confirmed.
- You will receive an email confirmation with tracking details once your order ships.
Note: During holidays or product launches, processing times may be slightly longer.
2. Shipping Locations
We currently ship to:
- Nigeria (Nationwide)
- International Shipping: Select countries. If unsure, email us before ordering.
3. Shipping Rates & Delivery Time
Shipping costs are calculated at checkout based on your location and selected shipping method. Estimated delivery times:
- Within Nigeria: 3–7 business days
- International: 7–21 business days (varies by country and customs clearance)
4. Tracking Your Order
Once your package is shipped, you’ll receive a tracking number via email. You can track your shipment directly from the link provided.
5. Delays & Issues
While we work with trusted carriers, delays may occasionally occur due to weather, customs, or logistical issues. We are not responsible for:
- Delays caused by the shipping provider
- Incorrect shipping information provided by the customer
- Customs or import taxes for international orders
If your order is delayed or lost, contact us and we’ll assist you promptly.
6. Incorrect Address Policy
Please double-check your shipping details before placing an order. If you enter an incorrect address and the order has already shipped, we cannot issue a refund.
7. Need Help?
If you have any questions or special delivery instructions, feel free to contact us:
📩 info@inkedmemory.io
📞 +2348137918903